Turnkey loyalty, gift card and payment technology that turns footfall into repeat, measurable revenue for malls, retailers and energy brands.
Jawali Solutions is a technology partner that designs, builds and runs bespoke loyalty, gift card and payment platforms — not licences you rent off a shelf. Headquartered at Manga House, Upper Hill, Nairobi, and registered in Kenya and Côte d'Ivoire, we work directly with malls, retailers and energy brands to turn everyday footfall into a measurable, repeatable relationship.
What started as single-mall loyalty programmes has grown into a single engine now running across six African markets — including OLA Energy's OLA GO programme spanning Kenya, Gabon, Réunion, Côte d'Ivoire, Morocco and Mauritius. Every build stays bespoke to the brand running it, and every launch is backed by our own on-site team, not a support ticket in another timezone.
Most retail destinations still can't answer a simple question: who are my shoppers, and why would they come back?
Thousands walk in daily, yet spend data stays locked inside each till — no profiles, no segments, no targeting.
Every tenant runs its own promos. The destination has no single programme that rewards shoppers across all of them.
No points, gifting or gamified reasons to return — so visits stay occasional and marketing spend is impossible to measure.
iOS · Android · Web · USSD
Android app · Web portal · POS
Shoppers earn everywhere. Merchants validate in seconds. You see everything.
Points accrual and redemption across every tenant, tier management, e-wallet, parking payment and a branded mall app — on Android, iOS, web and USSD.
Digital and physical gift cards with full lifecycle management — self-serve purchase via M-Pesa, corporate bulk issuance and in-store redemption.
Raffles, contests and instant rewards that manufacture excitement — 350,000+ tickets issued for retail and energy brands in Mauritius.
All three run on the same engine — launch one, switch on the rest as you grow.
Set accrual, redemption, tiers, expiry and fraud rules on the fly — no code releases.
360° member profiles, segmentation and automated SMS, WhatsApp and email campaigns.
Onboard tenants, issue roles, track performance, automate invoicing and reconciliation.
Registrations, earn-burn ratios, campaign ROI and lapsed-member alerts — in real time.
OLA GO — Jawali's loyalty engine powers OLA Energy's customer programme across six African markets.
From a 100-shop mall to a six-country energy network — the same engine scales with you.
| Typical Vendors | Jawali | |
|---|---|---|
| Ownership | Licensed platforms you rent, features you can't change | Bespoke builds — copyright sits with you and Jawali |
| Payments | Card-first rails bolted onto African markets | M-Pesa, Airtel Money, Equitel & T-Kash native from day one |
| Speed | Long scoping cycles, slow vendor queues | Live in ~90 days from kickoff to commissioning |
| Support | Remote ticketing from another timezone | On-site first-level support stationed with you for 6 months |
| Cost Model | Heavy licence fees and rigid minimums | Transparent setup plus flexible flat or revenue-linked maintenance |
Jawali is the technology partner, not just the vendor — we build, run and grow the programme with you.
Direct integration to M-Pesa, Airtel Money, Equitel and T-Kash for purchase, top-up and payout.
Dynamic fraud rules, role-based access and information-security controls protecting customer data.
Fully hosted and maintained by Jawali, with API integrations to parking, ERP and events systems.
Jawali is run by a hands-on team of fintech, engineering and partnership leaders who build, launch and support every programme personally.
A senior fintech and commercial leader with over 20 years of experience across loyalty-linked financial ecosystems, cross-border remittance, card products and digital commerce in East Africa.
Walk us through your destination, tenants and objectives.
See the platform live and receive a tailored commercial proposal.
Requirements, build, integration, training — then launch.