Solutions

One Engine. Three Ways to Win Your Customer.

Loyalty, gift cards and gamification — all running on the same engine, so you can launch one and switch on the rest as you grow.

Loyalty & Mall App

Points accrual and redemption across every tenant, tier management, e-wallet, parking payment and a branded mall app — on Android, iOS, web and USSD.

Gift Card Programmes

Digital and physical gift cards with full lifecycle management — self-serve purchase via M-Pesa, corporate bulk issuance and in-store redemption.

E-Lottery & Gamification

Raffles, contests and instant rewards that manufacture excitement — 350,000+ tickets issued for retail and energy brands in Mauritius.

All three run on the same engine — launch one, switch on the rest as you grow.

Management Console

Run your entire programme from one console.

01Dynamic Rule Engine

Set accrual, redemption, tiers, expiry and fraud rules on the fly — no code releases.

Points IssuedRedemption Volume

02Campaigns & CRM

360° member profiles, segmentation and automated SMS, WhatsApp and email campaigns.

Members by TierCampaign ROI

03Merchant Management

Onboard tenants, issue roles, track performance, automate invoicing and reconciliation.

04Analytics on Power BI

Registrations, earn-burn ratios, campaign ROI and lapsed-member alerts — in real time.

Why Jawali

Bespoke Technology, Not Off-the-Shelf Licences.

Typical Vendors Jawali
Ownership Licensed platforms you rent, features you can't change Bespoke builds — copyright sits with you and Jawali
Payments Card-first rails bolted onto African markets M-Pesa, Airtel Money, Equitel & T-Kash native from day one
Speed Long scoping cycles, slow vendor queues Live in ~90 days from kickoff to commissioning
Support Remote ticketing from another timezone On-site first-level support stationed with you for 6 months
Cost Model Heavy licence fees and rigid minimums Transparent setup plus flexible flat or revenue-linked maintenance

Jawali is the technology partner, not just the vendor — we build, run and grow the programme with you.

Delivery & Trust

Built for African Retail From Day One.

Mobile Money Native

Direct integration to M-Pesa, Airtel Money, Equitel and T-Kash for purchase, top-up and payout.

~90 dayskickoff to go-live
6 monthson-site support
24/7hosted & monitored

Security & Fraud Control

Dynamic fraud rules, role-based access and information-security controls protecting customer data.

Tested before every release Copyright-protected builds

Cloud Hosted & Managed

Fully hosted and maintained by Jawali, with API integrations to parking, ERP and events systems.

Registered in Kenya & Côte d'Ivoire Reps in Tanzania, Botswana & Morocco