Privacy Policy
How Jawali Solutions handles information submitted through this website.
Last updated: 27 August 2026
Who we are
Jawali Solutions Ltd is a loyalty, gift card and payment technology company headquartered at Manga House, Upper Hill, Nairobi, Kenya. For privacy questions, contact info@jawalisolution.com.
Information we collect
When you request a discovery call, we may collect your name, work email, company and message. When you request a RewardX merchant rate, we may also collect your business name, role, phone number, town, business type, outlet count and expected redemption volume. Our hosting, security and anti-spam providers may process technical information such as IP address, browser and device signals.
How we use information
We use this information to respond to enquiries, prepare demonstrations or commercial proposals, assess merchant requests, prevent abuse, operate and secure the website, and meet applicable legal obligations. We do not sell personal information.
Service providers and transfers
Website enquiries may be processed using Google services, including Firebase Hosting, Google Apps Script and reCAPTCHA. These providers may process information outside your country under their own security and data-protection safeguards.
Retention and security
We retain enquiry information only for as long as reasonably necessary for the purposes above and applicable legal or commercial requirements. We apply access controls and reasonable administrative and technical safeguards, but no internet transmission is completely risk-free.
Your choices and rights
You may request access to, correction of or deletion of your personal information, or object to certain processing, subject to applicable law. Email info@jawalisolution.com. You may also contact the relevant data-protection authority.
Updates
We may update this policy when our services or legal obligations change. The latest version will appear on this page with its effective date.