Jawali Solutions is a technology partner that designs, builds and runs bespoke loyalty, gift card and payment platforms — not licences you rent off a shelf.
Headquartered at Manga House, Upper Hill, Nairobi, and registered in Kenya and Côte d'Ivoire, we work directly with malls, retailers and energy brands to turn everyday footfall into a measurable, repeatable relationship.
What started as single-mall loyalty programmes has grown into a single engine now running across six African markets — including OLA Energy's OLA GO programme spanning Kenya, Gabon, Réunion, Côte d'Ivoire, Morocco and Mauritius. Every build stays bespoke to the brand running it, and every launch is backed by our own on-site team, not a support ticket in another timezone.
Most retail destinations still can't answer a simple question: who are my shoppers, and why would they come back?
Thousands walk in daily, yet spend data stays locked inside each till — no profiles, no segments, no targeting.
Every tenant runs its own promos. The destination has no single programme that rewards shoppers across all of them.
No points, gifting or gamified reasons to return — so visits stay occasional and marketing spend is impossible to measure.